Supervalu hacked, assures customers its network is secure

Just months after the Target data breach--where hackers accessed credit card information from 40 million customers--Supervalu has announced one of its own. The Eden Prarie-based company, which owns Cub Foods, Farm Fresh and other brands, is the latest corporation reeling from a security breach of the computer network used to process payment card transactions.

The company issued a press release on Friday, Aug. 15, which said the data breach occurred sometime between June 22 and July 17. According to that release, sensitive information such as account numbers with expiration dates, and other “numerical information and/or the cardholder’s name” may have been used at some point of sale systems at many company-owned and franchised stores.

Credit card information could have been stolen from 180 Supervalu-owned grocery and stand-alone liquor stores, as well as 29 franchised Cub Foods stores in Minnesota and several other states. This includes nearby Cub Foods stores in Maplewood, Woodbury, White Bear Lake and several other suburbs. A complete list of affected stores can be found on the Supervalu website at  

The company has yet to determine whether cardholder data was actually stolen, and said they have not found any evidence of the misuse of any data, but was “making this announcement out of an abundance of caution.”

“The safety of our customers’ personal information is a top priority for us,” Supervalu CEO Sam Duncan said in a written statement. “The intrusion was identified by our internal team, it was quickly contained, and we have had no evidence of any misuse of any customer data. I regret any inconvenience that this may cause our customers but want to assure them that it is safe to shop in our stores.”

Supervalu is offering customers whose cards may have been affected 12 months of free consumer identity protection services. The company has also set up a call center to answer questions about the data breach. The call center’s hours are 8 a.m. to 8 p.m. Monday through Saturday and can be reached at 855-731-6018. Supervalu maintains that it is safe to use credit and debit cards at all its stores. Federal authorities are investigating the recent intrusion into the company’s computer network.

--Joshua Nielsen


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